Frequently Asked Questions
At Infinity Flooring, we're here to help with any questions you may have about our products and installation process. If you're looking to learn more about Infinity Flooring, check out the answers to some of the most common questions we receive from customers, dealers, and distributors.
While no flooring can resist every type of stain, our flooring is designed to stand up to everyday messes. It offers excellent protection in high-traffic areas like living rooms and playrooms, making it perfect for busy households or workspaces where spills and marks are common.
Yes, but avoid vacuums with rotating beater bars as they can damage the surface. Instead, use vacuums with soft bristles or a brush roll designed for hard floors to keep your flooring in top condition.
For routine cleaning, a damp mop or cloth with warm water is enough. For a deeper clean, opt for a neutral pH cleaner. Avoid harsh chemicals or abrasive tools to protect your flooring's surface. For more details, check out our Care and Maintenance Guidelines.
Yes, our flooring meets strict indoor air quality standards and is certified by FloorScore and Greenguard Gold. These certifications ensure our products are free from harmful chemicals and safe for your home.
Absolutely! All of our LVP/LVT products come with a UV coating to protect them from sunlight. This coating helps prevent fading and keeps your floors looking vibrant for years.
We don’t sell directly to consumers. To purchase, please use our dealer locator tool to find an authorized retailer near you. If you need further assistance, our customer service team is happy to help.
Yes, our LVP/LVT flooring includes UV inhibitors in the top wear layer to help protect against sunlight exposure. While it’s highly resistant to fading, using window coverings can further protect your floors from prolonged direct sunlight.
LVP/LVT is a more affordable, water-resistant alternative to hardwood, offering easy maintenance and a wide range of design options. It can be installed in various spaces, including moisture-prone areas, making it more versatile than hardwood.
Yes, our LVP/LVT flooring is water-resistant, making it a great option for bathrooms, kitchens, and other wet areas. It's designed to handle spills and moisture while maintaining its durability.
LVP/LVT flooring is known for its easy installation, often featuring a click-lock system or adhesive backing. Whether you’re a DIYer or prefer professional help, the process is straightforward.
In most cases, yes. LVP/LVT can be installed over flat, clean surfaces like tile or laminate. Always refer to the manufacturer's guidelines to ensure proper installation.
Definitely! LVP/LVT is scratch-resistant and easy to clean, making it an excellent choice for households with pets. Its durable surface can handle the wear and tear that comes with having furry friends.
Yes, many of our LVP/LVT products are compatible with underfloor heating systems. Always check the product’s guidelines to ensure compatibility with your heating system.
Warranties vary by product, but many of our LVP/LVT floors come with warranties ranging from 5 to 30 years. Be sure to review the specific warranty details for your selected product.
Denatured alcohol (methylated spirits) is an effective solution for removing adhesive smears. Simply apply, let it dissolve the adhesive, and then wipe clean with a damp cloth.