Make a Warranty Claim

Please complete this form in its entirety and return it to us at claims@infinityfloor.com with the following required information. Claims will not be processed without this information and will be denied if not fully submitted within 10 days.

• Pictures of the issue from a standing position, close-up, and a room scene with the area of concern clearly marked.
   A minimum of 5 pictures needs to be submitted.
• Invoice of purchase of the flooring.
• Carton label information including SKU, run number and collection.